Privacy Policy

First, we provide you with an easy-to-understand summary of the main points of our policy. You can find more detailed information about it below:

Who we are:

“Bubble Frog” was created and belongs to the sole proprietorship of Vatzelis Vasileios, hereinafter referred to as “Company” or “we”. The Company has its registered office at 11 Thessaloniki Street, Rethymno, Municipality and Prefecture of Rethymno, P.O. 74100 and phone 6908572292. For issues related to the protection of your data you can contact us directly at [email protected]. Based on the legal framework for data protection, the focus of which is the General Data Protection Regulation (G.D.P.R.), the Company is the controller of the data you provide to “Bubble Frog”.

How we collect your data and why:

We process various information about you, such as e.g., name, email address, telephone, depending on your relationship with our website and, as a rule, in the event that you contact us via the website or email.
There are some other cases in which we process your data, on a small scale and for a specific purpose, such as through cookies. The legal basis of the processing on the part is mainly the performance of a contract, in some cases however we rely on our legitimate interest (e.g., safeguarding the security of our information systems) or the existence of a legal obligation (e.g., sharing data with competent authorities).

What are your rights?

Under the G.D.P.R., you have the right to:
• to be informed about the processing of your personal data
• to gain access to your personal data
• request the correction of incorrect, inaccurate or incomplete personal data
• request the deletion of personal data when it is no longer necessary or if the processing is unlawful
• object to the processing of your personal data for marketing purposes or for reasons related to your particular situation
• to submit a request to restrict the processing of your personal data in specific cases
• receive your personal data in a machine-readable format and send it to another controller (“data portability”)
• to submit a request so that decisions based on automated processing, concerning or significantly affecting you and based on your personal data, are made by natural persons and not only by computers. You also have the right in this case to express your opinion and appeal the decision.
If you believe that we are in breach of data protection law, you have the right to lodge a complaint with the Data Protection Authority.

How long we store your data:

We store your data for as long as necessary based on our relationship (e.g., if you are a member, what kind of profile you have, etc.), your wishes (e.g., if you request its deletion), and the possible existence of a legal obligation (e.g., tax information). To define the storage period, we always keep in mind the principle of limiting the storage period, while in any case we take care of their safe keeping.

Who we share your data with:

With absolutely no one for direct marketing purposes. We use third-party services (processors) for very specific and absolutely necessary services, such as hosting.com or web analytics. We have chosen for these services large organizations that provide a security guarantee and have contracted with them in order to provide secure services. In some cases, we may be required to share data with judicial or police authorities, subject to strict terms and conditions.

Who we are (Controller):

“Bubble Frog” is a website addressed to anyone who wants our services for the organization of events for any purpose that serves them, which was created, maintained and owned by the sole proprietorship of Vatzelis Vasileios (hereinafter referred to as “We” or “Business”). We consider the management of your personal data a very serious matter and that is why we make every effort to fully comply with all the rules of their processing, as they arise from Greek and European law (you can find the relevant legal framework at the end of text). We collect certain information about visitors and any registered users of ‘Bubble Frog’ which may lead to their direct or indirect identification. According to the applicable legal framework, this information constitutes personal data, you as visitors or registered users are the “data subjects” and we, as a Company, are the “controller” of your data. The purpose of our policy is to explain to you in as simple, understandable and concise a way as possible the following:
– Which of your data do we process, for what purpose and with what legal basis – How long do we store your data,
– Who are the recipients of your data,
– What are your rights and how can you exercise them,
– What legal interests do we pursue,
– What applies to your consent when it is required,
– What applies to personal data collected through cookies.
Before we start, however, we would like to introduce you to the basic principles for processing your data:
“Bubble Frog” is committed to processing your data in a fair and transparent manner, always in accordance with the applicable legal framework, as reflected mainly in the General Data Protection Regulation (G.D.P.R.) and Law 3471/2006. What this means in practice:
– We collect and process your data only for specified, explicit and lawful purposes,
– We collect and process only the data that is necessary for the purposes we set,
– We make every effort to ensure that your data is accurate, providing you, where appropriate, the possibility of correction/deletion,
– We keep your data for a period of time that is required for the purposes we set,
– We make every effort to safeguard the security of your data against unauthorized or illegal processing and accidental loss, destruction or damage. In the context of the protection of the data we process, we apply a series of appropriate technical and organizational measures, adopt internal security policies, properly train its staff, who are committed to maintaining confidentiality and privacy, while utilizing a series of technologies that ensure the security of of your data (e.g., SSL certificate, encryption, certified hosting providers). As mandated by information security and data protection principles, technical and organizational security measures are regularly monitored and, if deemed necessary, updated and adapted to new best practices.

Which of your data do we process and for what purpose:

As a general rule, we only collect and process data from visitors/users of “Bubble Frog” when they provide it directly and voluntarily, therefore simply visiting the website does not necessarily mean that we process your data. However, this rule cannot be applied absolutely in two cases: to the data collected with the help of cookies and to some data, which is collected automatically during your visit.

Data we collect automatically:

Due to the nature and the way the internet works, as soon as you visit our website, our server (forwarder) records your IP address, which constitutes personal data, even if as a website we cannot identify you ourselves based on this item. The reasons (legal basis and purpose) for which we collect your IP address, together with the date and time of connection and keep them in special files (log files) are as follows: On the one hand, we have a legitimate interest in processing this data in order to ensure the security of networks, information and services from accidental events or illegal or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted data (e.g. control of “denial of service” attacks); , but also to establish, exercise or support legal claims. In the context of ensuring information security and after weighing in relation to the rights of users, at “Bubble Frog” we use the services of reCAPTCHA, for which Google’s Privacy Policy and Terms of Service apply. On the other hand, we have a legal obligation to keep these details, as protecting your data from malicious users is a priority and our duty. In addition, we may, based on the applicable framework, be asked for information by police or judicial authorities, which we should be able to provide, always under strict terms and conditions.

Bubble Frog Contact Form:

Data we process:
We provide the visitors of “Bubble Frog” with the possibility to contact us through a contact form. The information necessary for communication is: Name and email
Purpose of processing – Legal basis:
We process data based on your consent, which you provide by affirmative action before sending your message, in order to provide you with a response. You have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on the consent prior to its withdrawal. Merely sending an email or submitting a contact form does not make you a member of “Bubble Frog”, therefore it is not in itself sufficient reason to include you in our database nor do we retain your information for marketing purposes. Attention: Messages sent using the contact form are not covered by any kind of privacy (see terms of use). Therefore, you should not include sensitive information about yourself or third parties in your messages.

Information on managing newsletters:

“Bubble Frog” periodically sends newsletters to its users who have subscribed to the list of accepted updates. In every newsletter you receive you have the option to unsubscribe, with a relevant link at the end of the email. The legal basis for the processing of your email address is your consent, which you can freely withdraw using the relevant link at the end of the email. “Bubble Frog” reserves the right to delete any recipient from the newsletter lists without justification. The administrators of “Bubble Frog” make every effort to ensure the smooth operation of the newsletters, however it is always possible that problems of a technical or organizational nature may occur. To send the newsletters “Bubble Frog” uses the Mailchimp service. Through this service and with the use of appropriate technologies, we gather statistics on the opening of the bulletins and the clicks on them, with the aim of improving our relevant services. For any issue that may arise as well as for any relevant information regarding the operation of the newsletters, please contact us at [email protected].

Where and for how long do we store your data?

Your data is stored in the Company’s system, which is hosted on a server that uses resources from Hostinger’s data center infrastructure in the Netherlands. The management of the server is carried out with the appropriate methods, exclusively and only by strictly limited personnel of the Company itself, without the mediation of third parties. As a general principle, we keep your data exclusively and only for a period of time that is necessary for the respective processing purpose. There are clearly certain storage periods for each category of data. If you send a message through the contact form to “Bubble Frog”, your message and information will be deleted within 3 months from the date of the last message we receive from you. The rules for determining the retention period result from ensuring data protection rules, best practices in the field and safeguarding the proper functioning of the Company. However, in addition to the parameters set by the Company itself, there are also conditions set by the competent authorities that must be taken into account. We point out that even if you submit a request for the deletion of your data, it is possible for us to retain some of it, solely due to legal obligations or for the establishment, exercise and support of legal claims.

What are your rights regarding your data and how can you exercise them:

Based on the General Data Protection Regulation, you have a number of rights in relation to the processing of your data by the Company.
Specifically, as for “Bubble Frog”, you have:
– Right of access, i.e., to submit a request to be informed if we are processing data and, if so, which ones, and some more information, such as e.g., the purpose of processing, the recipients etc.,
– Right to correction, i.e., to request the correction or completion of your data,
– Right to erasure, i.e., to request, under certain conditions, the erasure of your data,
– Right to restriction of processing, i.e., to ensure, under conditions, the restriction of the processing of your data by us,
– Right to object, i.e., to object at any time to the processing of your data based on our legitimate interest (commercial promotion, information),
– Right to data portability, i.e., to request the data you have provided to us in a structured, commonly used and machine-readable format, as long as this is deemed technically feasible based on the provisions of the GDPR.
Finally, in the event of a data breach, which may put your rights and freedoms at high risk and if it does not fall under one of the exceptions provided for in the G.D.P.R., we have the obligation to inform you without undue delay.
Compliance with the legal framework for data processing and, in this context, the exercise of your rights, is a priority for the Company. For this reason, we have the right to request the provision of additional information, which is necessary to confirm your identity before exercising your rights. In principle, we are obliged to respond to your request immediately and within one month at the latest. If deemed necessary, taking into account the complexity of your request and the number of requests pending for processing, this deadline may be extended by a further two months. In any case, we will inform you as soon as possible and, in any case within one month of the submission of your request, about its progress and the reason for any delay in satisfying it. In the event that your requests are manifestly unfounded or excessive, in particular due to their repeated nature, the Company may either impose the payment of a reasonable fee, taking into account the administrative costs of providing the information or communication or carrying out the requested action, or refuse to proceed with your request. In the event that you consider that we do not comply with the legislation on personal data protection, you have the right to file a complaint with the competent supervisory authority (in Greece, the Personal Data Protection Authority). For any question or issue you face regarding the protection of your data on our behalf, please do not hesitate to contact us at [email protected].

Social media:

“Bubble Frog” has official accounts on the following social media, indicatively: Facebook, Instagram, Google Business. With the help of each of the above platforms we collect and process some of your data (such as the username you use and your photo). The purpose of processing for all the data we collect about you, whether anonymized or not, is to provide updates about our content or to communicate with you by responding to messages you send us. Legal basis for processing is your consent. You provide your consent by liking or following our pages and posting a review/rating/evaluation and you can withdraw it just as easily, in exactly the same way (unlike, unfollow, delete review). Your consent implies acceptance of our data protection policy, which is listed in a prominent and easily accessible place on each page. If you do not agree with our policy, you should withdraw your consent in the appropriate way (unlike, unfollow, delete review/rating/rating). Based on the above (and the decision of the EU Court), the Business is considered a joint controller of your data together with the social networking platform. In order to ensure more complete protection of the rights of persons who visit our social media pages, we strictly observe our obligations regarding the protection of personal data. In particular, the management of social media is part of our internal policy for the protection of personal data. In this context, we implement a number of appropriate technical and organizational measures, such as limiting the people who have access to media management, in order to ensure secure data processing. As mandated by information security and data protection principles, technical and organizational security measures are regularly monitored and, if deemed necessary, updated and adapted to new best practices. Important note: We are not responsible for the manner or means by which each of the above platforms processes your data. Find out about the policy of these media from the respective links of Facebook, Instagram, Google Business.

Comments on social media:

“Bubble Frog” encourages user comments on its social media posts and/or pages in an open dialogue that respects differing opinions. “Bubble Frog” has no general obligation to control the content submitted by users of these media, however it makes efforts to ensure a safe online environment. Therefore, the administrators of “Bubble Frog” have the right to remove any type of content deemed to violate the terms of use of the website, such as for example content that is abusive, vulgar, pornographic, threatening, advertising or that violates intellectual property rights or contains false statement as to the person of the user, while maintaining the ability to block the users who submit it. In the event that you believe that User Content hosted on the “Bubble Frog” social media pages violates or otherwise violates our terms of use, please contact the administrators of “Bubble Frog” immediately.

Hyperlinks to third-party websites:

With the help of appropriate hyperlinks within “Bubble Frog” it is possible to access third party websites. The placement of these hyperlinks has been done with the sole purpose of facilitating visitors during their internet browsing. It is in no way an indication of acceptance or approval of the content of the hyperlinked websites. Each link leads to a different website, the browsing of which is subject to their own terms of use and data protection. Bubble Frog bears no responsibility whatsoever for the content and privacy policy of the linked website. Access using the provided hyperlinks to each website takes place at the sole responsibility of the user himself. We encourage you to read the data protection policies of all websites you visit.

Cookies:

Like most websites, we use cookies and similar technologies when you access and browse “Bubble Frog”. Balancing our obligation to protect your data and the needs of “Bubble Frog”, we use these technologies sparingly, both to make your browsing experience comfortable and efficient, and to obtain certain anonymized information related to your visits.
Cookies are small text files that are stored on the hard drive of the computer or other electronic device with which the user accesses the website. Cookies are unique to each web browser (web browser, e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, etc.) and contain anonymized information regarding the websites you visit and the devices you use. By continuing to use “Bubble Frog” without changing the default settings, you agree to the use of cookies.

Minors:

Our content and services are intended exclusively for persons over 18 years of age and we do not knowingly collect any information from persons under this age limit. If you are under the age of 18, you are not allowed to submit your information to us in any way. Since it is not technically possible to effectively check your age in all cases, we undertake, in the event that the submission of personal information concerning minors is reported and verified, to immediately delete all relevant information. This deletion applies without prejudice to the need to maintain the data in the event of establishing, exercising or supporting our legal claims, or the provision of consent by a guardian.

Policy changes and updates:

Effective protection of your personal data requires systematic monitoring of our policies and procedures. At the same time, our desire to provide better services means that we constantly seek to improve our practices and adopt new ones, always with respect for your personal data. Therefore, this policy for the protection of Personal Data may be modified at any time and without prior notice. Guided by the principle of transparency, we are committed to informing you of any significant change in our policy. In any case, however, you should periodically check our policy, as the use of our services implies your acceptance of it.

Questions:

If you have any questions about our Policy or how we process your data in general, you can contact us at [email protected] or by phone at (+30)6908572292.
Personal data protection legal framework Greece: Law 4624/2019, Law 3471/2006, Law 2472/1997, as applicable.
Regulatory acts of the European Union Personal Data Protection Authority: General Data Protection Regulation, Directive 2002/58/EC, Directive 2009/136/EC.